The mobile computing tablet revolution began with the release of the original iPad in early 2010. Since then, they’ve become a staple of businesses world-wide, and are creatively pressed into service in more and more industries to fulfill a variety of needs that were historically met with other tools.
Common tablet uses include:
- Business, office, and staff organization
- Field work support
- Warehouse and Inventory tracking
- Retail sales, front line grocery use, and customer service
- Restaurant and hospitality management
Whether it’s an iPad, Android tablet, Kindle, Toughbook, or some other tablet device, they're all essentially the same thing, a collection of electronic components tucked inside a sleek housing and behind a glass screen. But what they can do often improves operational performance, overall sales, and customer service within a business.
But before all of that, how a device is physically used must be addressed. Anyone who has used a tablet in some aspect of business for a long period of time knows the problems that come with extensive and long-term use.
Solution: the Handeholder
All in all, this tablet hand strap is a pretty simple item that’s often imitated, but never successfully duplicated.
The Handeholder was made to attach securely to either a cased or uncased tablet, and use a connection method taking up a minimal amount of surface area so as not to detract from the tablet itself or interfere with other potential paired components.
Surprising to us, the Handeholder has lately also become quite popular for use with smartphones in business. This adoption is steadily growing, especially in the retail, grocery, and restaurant/hospitality spaces as companies look to go smaller with their devices but still wish to take advantage of the benefits the Handeholder provides.
Some product features include:
- A comfortable neoprene strap
- 360-degree rotation
- Ability to remove and reattach with ease
- Durable construction
The Handeholder was created to ensure that users could safely carry, hold, and use their tablets without fear of damaging their valuable device. In addition, user comfort and versatility also play a significant role in its design.
We’re proud to say that during the 10+ years since its creation, not one of our users has ever contacted us to let us know that the hand strap failed to live up to its duty to safeguard the user or tablet in which it was attached.
Below are just a few of the methods in which the Handeholder optimizes tablet mobility in business.
Security from accidental tablet dropping by a company is obviously a major concern. The trend in today’s tablets is to make them thinner and more sophisticated with each subsequent release.
Although it’s certainly nice to have the lightest tablet possible, the thinner they are the more risk of breakage there is. Top that off with the obvious pitfalls of a glass screen, and you have a complex and often expensive electronic device that’s but one slipped grip away from the junk pile.
A perfect example of this is found in the origin of the hand strap itself. In 2010, our founder was rushing to prepare for official timing of a day-long running event using his new Apple iPad when he had a thought that has plagued many tablet users over the years; that he would drop and damage the expensive device during the race when he needed it the most. Shortly after that event, the Handeholder was born.
This simple and effective hand strap becomes an extension of the user’s hand and makes it virtually impossible for a tablet to be dropped. Using it is simple:
- Open the strap, place your hand inside, and secure the strap snugly.
- Relax your hand and adjust the rotation of the Handeholder for the most comfortable orientation.
- Lower the tablet to your side and see the tablet stay safely connected to your hand.
Some will say that cases are the best protective option against damage from dropped tablets, but that means losing the sleek, thin, and light design of the tablet manufacturers put so much effort into providing. Similarly, ruggedized tablets like the Toughbook are designed and manufactured to weather significant drops without a secondary case system.
We agree that these are somewhat effective solutions, but argue that eliminating the opportunity for accidental drops is a more successful business strategy than simply wrapping the delicate electronics in rubber and thick plastic armor while hoping for the best.
User comfort and ergonomics
Let’s be honest, tablets aren’t easy to carry and are ergonomically lacking. Because of that, we redesigned the Handeholder in 2017 to further improve the ergonomics and make it even more comfortable for long term use.
In order to maximize worker’s comfort during use, there are three key elements to the hand strap:
- The strap; cut from comfortable, skin friendly and breathable neoprene. Many of the hand straps on the market use nylon or a combination of nylon with some other material that’s less effective.
- Shape of the unit; curved to better cup the hand when in the strap. Because the curve of the Handeholder was designed to mirror the hand, the palm rests in such a way that the fingers curve in a natural and relaxed state.
- 360-degree rotation; for optimal tablet-to-hand placement. The orientation is easily adjustable to allow individual users to alter the angle to which they position their hand. This reduces stress on the wrist that over time can lead to significant discomfort.
One particular client, a large supermarket chain, chose our hand strap for use with their grocery front end because the responses from workers during the pilot test reflected it was the most satisfactory. Those responses clearly expressed there was no skin, wrist or finger pain after using the Handeholder continually throughout their shift. This validation of our design was very good to hear!
In addition to these factors, we also took into account that not every worker who uses the hand strap will have the same size and shaped hand as another. Criticisms we’ve heard about competing straps that were considered before clients settled on the Handeholder included that it could be too loose on smaller hands or too tight and possibly not work at all for larger hands. We made sure that our strap was perfect for big hands and small hands alike.
Versatility and modularity
The Handeholder, like every product we design, manufacture, and sell is made to be modular and as versatile in function as we can possibly make it.
Too many manufacturers focus on the one-size-fits-all or specialty-use solution and missed out on understanding the nuances that face decision making in their client’s businesses. As much as people may say there should be one thing available, it simply isn’t realistic that everyone will adopt it in exactly the same manner as everyone else.
Nothing summed that up to us better than at last year’s National Retail Federation (NRF) show in New York City, when we had several future clients come up to us and express their frustration at the offerings of other providers that tried to funnel their particular needs into a generic business solution that didn’t meet specific needs.
Thankfully, we don’t operate that way. With our modular components, it doesn’t matter to us what tablet is used, whether it’s cased or uncased, or needs to be used in combination with something else.
In fact, many of our clients were quite impressed with the versatility of our hand strap when it comes to positioning. A lot (and we do mean, a lot) of other straps on the market attach to a tablet in such a clumsy manner that it takes up the entire back surface of the device. Many of our clients want to pair other peripheral items with the Handeholder for their employees to use, and the fact that our strap can be either mounted at the center or to one side of a tablet means they can use what they want, the way they want.
Protective tablet cases are another typical obstacle with competitors, but not us. With very few exceptions, the Handeholder attaches seamlessly to tablet cases from many manufacturers that will meet the varied and particular specifics of each businesses individual need.
In one recent situation, we went so far as to design a revised version of the Handeholder to work with a particular brand, the OtterBox uniVERSE Case System for tablets and phones, due to the fact that their robust case offerings made the hand strap have very high demand in businesses nationwide. Again, even this specific incident allows for us to stay modular and versatile.
Bottom line; the uses of tablets in business require more than just handing it to their workers to be used. How it’s used, safely, comfortably, and reliably, is potentially more important.
So, as long as tablets (and smartphones) exist, their design and engineering remain as fragile as they’ve always been, and workers need a comfortable way to use them, the versatile Handeholder will continue to be there to make sure businesses have all the mobility support they need.
-- Beau Keyes, VP of Marketing & Business Development
We’re experts in mobility solutions for tablets, phones, payment devices, and other custom needs. We understand their significance and use by both businesses and consumers alike. Contact us to learn more.